Southwestern Hearing Reviews

Laura and Amber were very friendly and professional and all of my questions were answered to my complete satisfaction.

Southwestern hearing sells top rated equipment and takes the time to make sure you have the right equipment programmed right for your needs.

Natalie was wonderful as was the experience at the location on Republic road. Much closer for us than nixa. If you need hearing aids I recommend this place.

They were very friendly! Explained everything after my hearing screening. Great experience!

Julie and her staff were both welcoming and punctual! Julie explained my results in layman's terms which I appreciate. I already scheduled my appointment for next year!

I go to the Rolla office. The office is very welcoming and friendly. Susan greets you and also gives you a friendly reminder call. Justin is excellent. He is knowledgeable and thorough.

Always quick service and friendly staff! High recommend with all your hearing needs.

Very cordial, personal and eff3ctive. They keep up the timing and help understand the situation and give effective suggestions. Great place to visit receive personalized attention

Great experience! Great people! If you can’t hear great things maybe you should come here! They make sure you can hear and hear more proficient, while providing knowledge to better understand your auricle and pinna.

I am really and beyond happy now, it is my first day but I can already see the difference I am so happy and thanks to the doctor for this amazing ooo for me so I can hear better. Very much appreciated

Laura was fantastic. So friendly and so experienced. She explained things well and made me feel very comfortable.

The test was so quick and simple to take. I got to see the inside of my ear on screen- very interesting! The personnel were very nice and professional. Happy to find out that my hearing is perfect!

What a great experience. I love my hearing aids. I'm hearing sounds that I did not before. The staff is pleasant and genuine. I feel cared for. A lot of knowledge was shared and the personal care is awsome. They have nice pens.

Absolutely Outstanding Experience – Highly Recommended! I cannot speak highly enough about my experience with Southwestern Hearing Centers. From the moment I walked through the door, I was met with warmth, professionalism, and genuine care. The entire team was amazing to work... Read more

Great experience! It was very quick and clear. Everyone was very kind and professional.

Was very informative. I had a good experience.

I really like Justin and Susan. The other place I used to go to didn't really seem to care about me as a patient. It is different with Justin and Susan, I feel cared for. I really appreciate Susan calling me about appointments, very friendly and welcomes you with a smile. It... Read more

Highly recommend! Wonderful staff. I was able to get an appointment quickly and easily. They were able to resolve my issue quickly and pleasantly.

Went as part of a work promotion to have hearing checked. Was super easy to schedule, quick test, and easy to understand the breakdown. Folks very very kind and courteous.

The ladies at Southwestern Hearing are amazing. Rachel has made sure I'm comfortable and satisfied with my Hearing Aids. Marsha ALWAYS greets me with a smile. Would recommend to anyone.

I highly recommend Southwestern Hearing Center. Customer service is the best and every adjustment I’ve needed has been handled expertly and I leave happy!

I brought my Mom for new hearing aids and I can't say enough about what a blessing it has been. Justin knows his stuff / and has been so patient and helpful getting Mom's hearing aids just right!

Excellent experience! Feel relieved that my hearing is good . Have heard a lot about this place from my mom who is also a patience! Highly recommended to others:)

Very friendly and knowledgeable staff, who have made the transition of hearing again, easy and comfortable!!

We were highly pleased with the personal service we both received. I would highly recommend SW Hearing. The doctor and staff is amazing.

Easy to schedule. Fast and friendly service. I got in when I needed and the staff was efficient and very helpful.

The New Ballas office is great! Efficient & Friendly.

They are the best place everto get hearing aides. I went in not thinking I would get them. They have blessed me with the best gift. They are all great people and care about the patients interest. Glad I came here

So friendly and helpful! Whole experience was wonderful! My hearing aid are great Felece Malone

From the moment I called and made an appointment for my mother, to walking in the door being greated by Susan, this team had gone above and beyond to make our experience a pleasant one. Justin took his time and walked us through the process from the hearing test, ordering the... Read more

Great customer service Attention to details Answered all my questions Hearing assessment was very informative and I could see where I was having issues Highly recommend

I go the location in Eureka, Mo. Jennifer is the best, she knows the products and very responsive to the customers need! Thanks again.

Girls were over the top..they made everything so easy and relaxing...would recommend to all.

Upon entering the center, I was greeted immediately. The people working there were friendly, and quick to get me in the office where the hearing tests would be administered. The tests were run professionally. I appreciated the explanation of what was going to happen during the... Read more

I love my hearing AIDS. I'm only 67 years old. I didn't realize how much I missing with my family until I was able to hear things again. I get to hear my grandchildren's voices again clearly and their giggles. I get to hear a fly when it flies by that I haven't heard in years.... Read more

Julie and Dennis at Southwest Hearing is a must if you need help with this matter. They are extremely knowledgeable in their fields and could not be nicer to deal with. Try them out you'll beback.

Julie and Dennis make the transition to hearing aids an easy experience. Thank you both for your professionalism. Ron Wetzel

My wife is a current patient at Southwestern Hearing in Sullivan and we really appreciate how Kathleen always goes out of her way to be helpful. She is very knowledgeable and we can always get in to see her. She’s always on time with our appointments and we recommend her to... Read more

She was very nice went above and beyond to help me with my hearing aid

Everyone is very helpful and ready to answer any question and help in any way. I never have to wait very long for my appointment.

Tiffany and the staff are very efficient and Tiffany has my new aids perfectly set to my needs! Kristi is very friendly on the front end

My experience with Southwestern Hearing Center was great. I was taken back for a screening earlier than my appointment time. The ladies were nice and friendly.

Wonderful experience. Natalie very professional and kind. I am very grateful for the service. And I felt very welcomed. Barbara is a very nice person who knows how to make people feel welcome.

I go to Rolla, absolutely amazing.Susan and Justin are so helpful and knowledgeable and always willing to help! Had an issue today with one hearing aid not pairing. Susan worked relentlessly to solve the issue and even enlisted the help of a Manager named Carol. Together they... Read more

Kathleen and Susan at the Cuba office are both very polite and likable, they always remind me about my appointments, And I really appreciate the courtesy and convenience!

I really love my hearing aids from Southwestern Hearing. Enters in Cuba, Missouri. Kathleen is very informed and has helped me get the hearings aids settings exactly where I need them! I highly recommend trying them! And my wife loves them too!!

The staff at Southwestern Hearing are helpful, professional and kind. The office is inviting and clean.

Kind people! They printed my results off for me and encouraged me to come back.

This is Jared Cameron I seen Rachel for my hearing test on April 1st she is so great in performing my hearing test I would recommend anyone to Rachel

Rachel was so very helpful and worked with me for getting my hearing aids. Trena is very nice as well Both very helpful. Would recommend to others

They were really awesome on getting us info on getting my mother new hearing aids. The hearing aids came in just a couple days and they were able to get her in fast.

Brought my Dad to this wonderful Southwestern Hearing location a couple of years ago. Laura & Elaine went out of their way (& continue to) make sure each visit is a great experience. Elaine & Laura were quick to assist when my Mom passed. They made sure his hearing... Read more

I went in for a complimentary hearing test at the Howdershell location. I saw Julie. She explained my condition to me in great detail. I didn't need hearing AIDS, and she was honest about that. I really appreciate her for her honesty, and I would definitely come back in the... Read more

Susan and Kathleen go the extra mile to make sure everything works perfect in Cuba. My hearing aids have opened me up to a different world! Being able to communicate with the outside world!

At Southwest Hearing Center (Union, MO), I had a positive experience. They were cordial and explained all the steps needed to complete my hearing screening. It’s nice to have a reinforcement that I my hearing is right on key!

Great place! Explained things well. I did not have any hearing loss. I only went in for a screening. I highly recommend.

Very kind and friendly. She didn't push me into hearing aides, in fact, said they would not be needed at this point. I plan to come for another test later!

Big shout out to Susan in Rolla, if it wasn't for her calling me to wish me a happy birthday I would still be sitting at home saying huh, repeat that. Justin was so nice, testing was a breeze and I had my hearings aids a little sooner than expected. Would recommend... Read more

Very friendly staff, they were very accommodating when I had to change my appointment last minute, they were prompt and efficient

Brought a friend in and she loves her hearing aides! Very nice and very professional people that care about their clients!

Great customer service. Easy to make a timely appointment. Listened to our needs and helped us find a good path to better hearing!

Amber cleaned my hearing aids and put in new batteries. My app works great now. Always a good experience on my checkups

My right hearing aid stopped working. Got me in that day and we're so nice and thorough. Got me on the way to getting it fixed and back to hearing better again.

Here at the North County office, Julie is always greeting me with a smile on her face with a very positive attitude. She always open to help whenever I need her. I love coming in to see her. Been coming for 3 years really a lovely girl

Had a great experience. Chris and Megan are always helpful.

I always have a great experience. I have a lot of faith in Chris and Megan.

Very thorough and was honest. Explained the results well. She gave suggestions on purchasing any kind of aide, without pressure.

Great experience love my new hearing aids. Ben made me feel very comfortable and explained everything I needed to know about the hearing aids that I purchased. Sara makes you feel welcome. I would recommend them to anyone who needs hearing aids!!

My experience today was excellent. Mo took plenty of time with me and worked diligently to make sure everything concerning my aids and my phone were in sync. She was very patient and answered all my questions. I highly recommend her!

Just went in for my one-year review and had a wonderful experience with getting tested and adjustments made to help me function with some significant hearing loss. I highly recommend Beltone since I am a satisfied customer for 13 years!

I have been a client of Southwestern Hearing Centers for several years, since moving from Green Valley AZ to Washington. The staff at SW Hearing Centers (Union MO) are professional, knowledgeable, and friendly. The first person you are likely to encounter is Lori Leesmann... Read more

Always ready to help and answer questions. Very polite.

Love these ladies. They do everything they can to help you live a better hearing life. Highly recommend coming here. I'm on the younger side and they made the experience easy and comfortable. They work with your insurance and if you your insurance doesn't cover it then they... Read more

Nicole was great. Very through and professional. Ears were a little sore after some ear wax removal and informed of need to flush out with warm water the remainder of ear wax in the canal. Very pleased with results of hearing test 😊👍

Timely waiting time. Polite employees. Clean facility.

Very good experience. Helpful and concerned with your issues and fixing them.

Great experience at Southwestern Hearing Center! I loved being able to see the inside of my ears. The staff was extremely friendly and helpful. I will definitely be back!

Had a wonderful experience getting my hearing screening. Results were clearly explained. Will definitely be back for any future hearing needs.

Everyone was very friendly. My appointment went quickly and smoothly. Highly recommend!

Very knowledgeable on hearing loss test. Liked the explanation regarding test and helpful advice going forward to return my hearing. Would recommend to others seeking hearing test.

At the North County Location Julie and Octavia are really nice. Julie gives great service and I am always welcomed in their office anytime I need help

I highly recommend Southwestern Hearing Centers. They use very state of the art technology to exam your ears, and hearing. It was a very thorough exam and the staff could not have been nicer.

It was a wonderful experience, as it always is. I don’t know any place. I’d rather go to do business than there. Nicole is so confident, so thorough, and so caring.

People are so kind and polite. I normally use the Springfield location but really like the Neal location. Is closer to my House. Greeted upon entry and exceptionally happy and fun loving people.

My mom, Nova Lawson, goes to Cuba for excellent care. Susan and Kathleen are wonderful help with her hearing. We highly recommend southwestern hearing.

Being very skeptical about needing hearing aids Ben answered all my questions and gave me confidence. Not only was his thorough assessment shown to my wife and I immediately but my new aids are perfect. This is my first week and will return in 3 months for routine cleaning. I... Read more

Staff was nice and and caring would highly recommend them

Tiffany is awesome and the office manager Kristi is amazing. I highly recommend their services.

Tiffany & Christy are Excellent! Quick & easy appointments. I had an issue and they got me in right away and fixed the problem I was having. Friendly, customer oriented, great value!

I really enjoyed my visit. The doctor got me right in, let me see down inside my ear, and gave me an excellent hearing test. I can't wait to get my hearing aid. Thanks Southwest

Wonderful staff, friendly, timely, understanding. Love these guys. If you need hearing aids, they can’t be beat. 10/10

Very pleasant and explained everything very well. Recently moved into a new office that was very clean. Appointments are no hard to get, they aren't booked too far in advance. I would definitely reccomend if you think your ears may be failing.

Southwestern Hearing Center had a kind atmosphere and the hearing test was easy and set my mind at ease. I really liked Natalie and the receptionist.

Free hearing test! The test was quick and easy. The staff are friendly and very professional. I was in and out in 15 minutes. Well worth this investment of my time to check out my hearing. Please give then a call if you are having any hearing issues. You'll be glad you did.

I had a hearing screening. The staff were friendly, knowledgeable, and efficient. The process was smooth and quick. I would highly recommend this office.

Wonderful service. They are the best. I live 80 miles away and they can always work around my schedule to get me in. 5 stars is not enough.

I completed a hearing screening and it was quick, painless, and informative. You get to see the inside of your ears with great technology. Dr. Scaring was kind and professional. I highly recommend.

Justin was wonderful and great at explaining options and working with us. We would highly recommend!

Justin and Brandy's services were great! I love my new hearing aids! I would recommend them to anyone!

Natalie is the greatest. The new receptionist is awesome as well. So much friendlier than the last young lady was.

At North county location I've received excellent service from Julie and staff for several years. She is always professional, knowledgeable, and courteous. I am extremely satisfied with her service.

I have been going to Southwestern Hearing Center for several years now. Julie Kennedy have fixed me with the right hearing aids for mine type of hearing loss. She’s always very pleasant she greeted you with a smiles and she listen to my concerns. I am pleased that I made a... Read more

Melvin was great. He took his time & explained everything. I felt very comfortable throughout the whole process. The receptionist also polite and sweet!

I love these Hearing Aides and the staff at Southwestern Hearing Center! I would recommend them over any other Hearing Aide Centers. Please come check them out. You won't be disappointed!

Justin and Susan in Rolla are great at taking care of their patients. We are very fortunate to have them in our community to help patients of all ages and hearing levels.

SHC was on time for my appointment, professional and explained each step of the process.

Been coming to Rolla for about 3 and a half years. I feel very very welcomed. Susan is very kind and professional and helpful. Justin keeps me up to date on everything and explains everything. Both of them greet me like family. I like my hearing, I can hear.

Very knowledgeable and excellent professionals to deal with.

Called because one hearing aids wasn't working, just happened to get in 15 minutes later, wire was changed and I was on my way hearing just fine. Such a pleasant experience!

They were quick, efficient, knowledgeable, and very kind. I recommend them if you or anyone you know is wondering about or worried about their hearing. ☺️

I've been coming to the Hazelwood location for years. Julie has always taken excellent care of me and my hearing needs. I highly recommend!

Great and friendly service and efficient! No hassle ! Thanks

We have been very happy that Southwestern Hearing Centers is doing with Ralph Korte's hearing aids.

I just want to say how great Susan an Justin are. They are so profesional curteous and a joy. My hearing aids are top shelf. Thanks so much for all you do Susan and Justin!

Tiffany is wonderful and always so helpful! We are happy we have found her!

I currently go to the Rolla office and really enjoy the experience. Susan, the patient care coordinator is extremely nice and is very knowledgeable. Susan has always been very professional. Dr. Herman is also very knowledgeable and professional and I enjoy talking with him on... Read more

The fairview Heights office is always so helpful and friendly and take care of my hearing aids

My visit was perfect. Matt was very professional and explained everything to me to my understanding. Im definitely recommending this place to others.

My hearing aids have changed my life. I can hear everything so much better. The birds chirping,TV and my family talking. I truly love them because I can hear my Grandbabies and that is worth everything to me. Thank you Southwest Hearing. They are fantastic would recommend to... Read more

The receptionist Julie was extremely professional and thorough. Additionally, the Doctor and his team were extremely knowledgeable and helpful throughout the whole process.

The Fairview hts office great! Tiffany and Kristi are great to work with! Very easy experience

Misty at the nixa southwestern hearing center is the best she is kind caring and very knowledgeable she is a gem thank you misty your awesome

Everyone in the office was extremely polite and friendly. I did not have to wait in the waiting room at all (though it would have been just fine if I had). The screening was very straightforward, easy, and quick, and I was provided with a copy of my results without any... Read more

Both Claire and Natalie were so helpful!

I needed to replace my old hearing aid and found Southwestern Hearing Center. I love my new hearing aid and a cross over device for the non- hearing side. I was afraid that my brain would be over whelmed by the combination. It wasn't. Instead I am experiencing a more fuller... Read more

Laura was so helpful at explaining everything! She was very gracious to answer questions about my husband too. I was relieved to find out my hearing was in the normal range. I would highly recommend getting the free hearing screening!

Everything was Great! Ben & Sarah are always very friendly & professional. They took care of my needs in a timely manor. Very happy!

Highly recommend. Rachel R. Is the best of the best! She is friendly, patient, and super informative. Can’t say enough good things!

My appointment today was wonderful. very relaxing and helpful. My hearing aids had updates and changes made with ease. The staff are friendly and helpful. I have been going there for a year now, I am glad I chose to this center for my hearing needs.

I have had my hearing aids for About 4 months. I am completely satisfied with them and the professionalism of the staff. I would recommend them to anyone.

With an appointment, I was able to walk right in, have a quick and easy appointment, and go about my day. Staff was friendly and professional.

Appointments are always on time. Never have to wait!

Love this office because they take care of my husband's hearing needs.

Laura Keller is the best. Very professional, very knowledgeable, very thorough with her explanations. Takes her time to answer questions so that the client is fully informed. Simply a great experience.

These ladies work very hard to help you hear again a big shout out to Miranda she is the best the front desk is awesome they go above and beyond to help thank you ladies for a wonderful experience I love my hearing back it's great I love this place

Shara was a big help thanks Shara. Was disappointed that Ben was not there had the appointment with Ben at 1pm did receive phone call reminding me that had a appointment at 1 on February 6 but no show with Ben had to travel in rain and cold very cold weather . My husband has... Read more

Good professional service. They are very efficient. Highly recommend

Best place ive been to. Super friendly and accommodating!!

After 6 months still in good shape.

Great product, convenient hours with a very pleasant staff. This is my second hearing aid but the first from them. I was in business for myself for 38 years and know of good products and good customer service.

They have been very helpful with the hearing aids. Always pleasant. Don't mess around when you have an appointment. No waiting. Will definitely recommend to others.

Kathleen at the Sullivan, Mo. Location has been very helpful and encouraged me to not give up . To conquer my fear of not being confident in such hi- tech pair of good quality hearing aids. Im grateful. Thank you . I'm glad I made a good decision to go with a upstanding co... Read more

Awesome place that really cares about their clients. I had a problem with my left hearing aid. I got an appointment that day. the problem was solved and I was very happy to be able to hear again. Would greatly recommend!

My life has completely changed since my time with Kathleen! I never realized just how much hearing loss had affected my everyday life. I had previously purchased hearing aids that were nothing more than amplifying the sound around me. After Kathleen’s wonderful patience and... Read more

I had a great experience, everyone was nice, would recommend

My husband David Akers goes to Rolla. Susan and Justin are the most friendly! Justin is just great, Susan is superior! We appreciate the place as a whole! Would recommend Southwestern Hearing and Justin and Susan to look after you and your hearing needs.

Fantastic service, goes above and beyond. Very happy with my hearings aids. I wish I had come at least 3-4 years ago

Kathleen is beyond wonderful!! She was amazing with my 94 year old mama! She was kind, sweet, efficient, professional, personable, knowledgeable, resourceful and explained everything very well. She’s a keeper!!

Went to Cuba Susan and Catherine are great and the experience was wonderful. I truly recommend swh. Their awesome

The staff from the front office with Misty & Natalie, the tech. are fantastic. I bought my first pair of hearing aids from them approximately five years ago and I’m getting ready to purchase my 2nd pair with improved hearing technology & what’s nice, the price has only... Read more

Staff was very sweet and helpful. Hearing test was easy and informative

Justin and Brandy are top notch professionals! The office was very nice. They both went above and beyond to make my experience with them very pleasant. I would definitely recommend their office.

Receptionist is always friendly and helpful Ms Carol is knowledgeable and thorough

Wonderful customer service. It took a while to get things working correctly but the doctor and receptionist were terrific and easy to work with.

Julie is amazing! So knowledgeable and professional, but still personable and caring for each person she deals with. I feel like I am in very good hands with her. And Maija is so friendly and helpful. This is a great place!!

Excellent service, extremely personable. Very willing to work with me.

Went to Rolla today for a screening. Susan and Justin are nice and welcoming. I enjoyed meeting them today and the service was excellent. This is one of the nicest offices I have been to and the staff!

We love Southwest Hearing. Tonia and Matt are awesome! We highly recommend them.

The staff are wonderful! The front receptionist is a gem! Always so helpful getting us in the door, and asking if we’s like a water. Dr Cindy is so patient with my now 91YO mom while fine tuning her hearing aids so that she can hear better. It’s still tough around crowds but... Read more

AMAZING EVERYTHING! So friendly I am so happy with the care they have given me to make sure i can hear and making sure its comfortable.

I went for a complimentary hearing test. Julie was very helpful in regards to providing me with information about my hearing. The assessment was quick and easy. I would highly recommend Southwestern Hearing Centers!

Ben and Sherry super nice at Southwest Hearing in Arnold Mo. very pleased with my hearing aides. My hearing aides went bad. They replaced free. There were still under warranty. Super nice place.

Very nice ladies. Very informative, recommend to anyone for their hearing needs.

Very pleasant , and professional experience. Would recommend others to make appointment

Very friendly, easily accommodated a reschedule due to the weather, clean, quick, efficient, gave a copy of the audiogram without needing to be asked.

Dennis and Kristin were very professional with all my questions. Not one issue ever came up. Definitely will recommend them.

Dr. Scaring is efficient and personable, they’ll even call to wish you happy birthday (if you can hear them!)

Very pleasant office staff and provider. Greeted right away and placed in room. Within a couple of minutes Dr Eaton came in & discussed the screening procedure. Testing took only a few minutes, my results were discussed right away, and I was offered a copy on the way out... Read more

My dog got ahold of one of my hearing aids. Elaine and Laura went above and beyond to get me in quick and fixed my hearing aid! Thank you!

I had a great experience getting my hearing checked at Southwestern Hearing in Cuba. Susan greeted me with a smile and was very helpful and friendly. Kathleen checked my hearing and was extremely professional, knowledgeable, and thorough. I would highly recommend this... Read more

My experience with Southwestern Hearing Centers has been wonderful. Everyone at the Alton location has been so professional. Their experience with Hearing Instruments makes the process life changing. I could not be happier with the service I received. I strongly recommend them... Read more

Southwestern hearing center is awesome when it comes to customer service. Went in today with a problem and Sally knew exactly what to do and fixed it in no time at all. I definitely give SW. hearing Center a five star rating. They are second to none.

Very friendly and professional! Jennifer and Lori are always very thorough and helpful.

The specialist was very friendly and very helpful. My father has dementia and she was very patient with him.

I am a regular at SW Hearing for my boss who is 97. They are a great company and Julie in particular who is absolutely phenomenal! She is always willing to help us anytime with repairs if the hearing aid that can be done in the office. I would highly recommend this company... Read more

Staff was friendly and helpful. The test was simple to take and results were given immediately. They were easy to understand. My options were explained and questions answered. Over all it was a good experience.

Painless process, short, sweet and to the point. I was able to see what the inside of my ear looked like. The staff were very professional.

Justin and Susan are absolutely amazing!!! You feel like family as soon as you walk in the door. Very friendly and compassionate. Office is very clean and tidy. Both are willing to help in anyway possible. Would recommend 100%.

Wonderful. I have known Susan Hatt for years. She is always pleasant and helpful. Justin was friendly and professional. No hard sell for hearing aids. Just a recommendation to be aware if my hearing gets worse. Great experience!

The staff is friendly, great service and Ben Harrison is great about making sure your hearing aid fit well and you hear well.

All services were friendly from the front desk to hearing specialist. Was talked thoroughly through all my options and was recommended when to be seen again.

Southwestern does such a great job and they are so pleasant and affordable!

Excellent service. Hearing aids are wonderful! Thanks Justin and brandy

SUPER friendly staff. Exceptionally short wait period. All around a very positive experience. There was no "pushing" of anything unnecessary just a follow up encouragement. Fully recommend!

Susan greeted us and made polite small talk with us. She was cordial and helpful with what their expectations are. Very friendly services! Justin walked us through the test and explained my results very well. I will use their services in the future should I need hearing... Read more

Just completed a hearing assessment. The service was timely and professional. They didn’t try to sell me services I don’t need. I would recommend them for a hearing evaluation without reservation.

Excellent business, for sure. They care. I mean, like family. They care. Highly recommend Southwestern Hearing.

The Fairview heights office has excellent customer service they worked diligently to get my Hearing aids in before the holidays and spent quality time with me getting everything set up

The staff was so kind. Nothing but positives to say!

I have been wearing hearing aids for the past 6-years and have tried two different kinds. Several weeks ago I purchased Southwestern’s top of the line hearing aids. They are amazing. I was recently in a noisy bar and had perfect clarity. They are so good I want to wear them... Read more

Had a hearing appt and arrived a little early. Natalie was able to get me right in. Natalie listened to my concerns and was extremely kind and professional throughout my visit. Would recommend to anyone needing hearing services.

Everyone is so wonderfully nice there and very efficient.

My experiences over the years has been extremely satisfying with Julie Kennedy in the North County location. She is always available to help me solve all of my problems, I will never go anywhere else.

Julie is great! We’ve been seeing her for a long time. She is really good at what she do for my sister. Very very patient.she talk directly to her make her feel important. Make her laugh. Julie has been Sarah hearing specialist for almost ten years. She is really great.

This morning I was greeted by a newer employee at St.Charles Southwestern Hearing. Center. The young lady was very courteous and then made my aids work well again by cleaning wax out of them . You have one fine employee there who assisted myself and couple other men in a... Read more

Friendly knowledgeable staff Dennis and Julie are the absolute best. I highly recommend them.

Carol and Nikki are great. They give amazing service and always willing to help.

Kathleen has been very supportive as I learn to wear hearing aids. Susan has good telephone skills, and the Cuba office is handy.

Natalie was so kind and efficient at the Joplin office. Made testing a breeze.

Everyone at the office was really nice. My appointment was quick and my results were explained thoroughly. I highly recommend this office.

I went to the Rolla location and saw Justin and Susan. They were both super friendly and helpful. The screening process was quick and easy, and Justin provided me with some follow-up information and guidance for the future. I really enjoyed the experience and recommend... Read more

Susan was welcoming immediately when I walked in to the front office. Dr. Herman was congenial and was very receptive to answer any questions I had about my hearing. I would highly recommend Southwestern Hearing in Rolla.

I had an amazing experience at Southwestern Hearing Center this morning! Ben and Sarah were professional, friendly, and my test results were shared with me immediately. I will refer others to this center for their hearing health/needs in the future! 😊

Susan and Kathleen, very friendly folks there to help you with your hearing needs or concerns. Highly recommend. It’s worth your time to just go in and have a test done for the sake of your hearing health.

Kathleen and Suzan were great. Simple, quick, fast, and painless experience getting my ears checked out.

I found the visit to Southwestern Hearing in Crestwood helpful to understand my hearing. They let you see inside your ears which was fascinating. After hearing certain tones and not hearing others, I found out about some minor hearing loss I have that I now will keep tabs on... Read more

The Best service, the best people! Always willingly to go above a beyond to make sure you hearing aids are performing at there best!

Outstanding Care and Expertise! I had an excellent experience with Dr. Matt during my recent hearing test. He was incredibly professional, thorough, and took the time to explain every step of the process. I felt truly cared for and appreciated the detailed feedback and... Read more

Southwest did a great job for me. There was no wait when I arrived. I was greeted with a courteous "hello" from the front desk. The test went smoothly and quickly. I was given clear results of my test. Overall great experience for me. Thank you!

Julie Kennedy is a great hearing instrument specialist. She is very knowledgeable. It’s a pleasure for me to be her patient.

Great customer service, great follow up !

Service from Justin and Brandy were great! Awesome people treated me like I was at home!

We were at the Highland office and they are amazing. Very friendly and, knowledgeable . I highly recommend them.

I went for a quick hearing screener. The lady at the front desk was so pleasant. Everyone was very kind and helpful!

Susan and Justin did a perfect job at Rolla office! Able to get an appointment whenever I call! Fine service by her and Justin!

Tiffany is very efficient and helpful to my hearing needs

I arrived early for a 1:00 pm appointment and was seen right away. The entire exam was easy and smooth - I was able to see the inside of my ear canal via a camera and then went into a sound proof booth for the hearing exam. Overall, a great experience!

Easy to schedule & very nice office to deal with! Very efficient.

Very helpful staff! Never a wait! This is my second experience with hearing aids. So far the product cannot even compare to my old set.

Working with Susan and Justin in the Rolla office was a fantastic experience. They are warm and friendly and very welcoming. The process was easy and while the final results of the test showed a severe hearing loss, getting the new hearing aides was beyond what I could have... Read more

I went to Rolla location. Susan is so friendly and helpful, and Justin did a great job at my hearing screening today. I would recommend getting your screening done here

Julie has been very helpful every time I have been to the office. Appointments are quick, easy and on my schedule.

I’m always happy when I go to see Julie Kennedy at my Southwest Hearing Center. She is very knowledgeable and takes great care of me and my hearing needs. You couldn’t ask for a kinder, more professional hearing specialist. Love my hearing aids!

Susan and Justin in Rolla, Mo were awesome to help me transfer hearing aids from my dad that passed away to me and recently my battery went bad in my left hearing aid and they were able to get me in so the hearing aid could be sent to be fixed. Got the hearing aid back on 1... Read more

Came to get my ear impressions done, I was a little late even and they took me in swiftly, asked me what I need to better understand, and then explained what they were going to do, did it with no problems, and even redid one of my ears for free because it didn’t come out as... Read more

The staff were very friendly. I was able to get in and out very quickly.

I was able to get a free screening and check out this inside of my ear, very cool! I also had some concerns and the audiologist took the time to listen and explain. I so appreciated it!

Great experience! Susan was friendly and welcoming from her first greeting to her final good-bye. Justin was friendly and knowledgeable. He explained the procedure in a way that was easy to understand.

I recently went in for a hearing screen Susan greeted me as soon as I walked in and was an absolute delight. She talked to me like we were long lost friends rather than just a new client. There had been a mistake in scheduling but Susan made sure that I was able to be seen as... Read more

Matt and Tonia are so easy and professional. I tried the Costco brand which was a lot cheaper but stayed with SWH. Much better product.

I’ve been seeing Dr Scaring for over 15 years - and they are absolutely wonderful! I CHOOSE to go to Southwestern Hearing for a great reason. From any challenges I may face as well as care - they are the best.

Amazing - from the first call to Susan who was very helpful and got me a quick appointment to coming in today to meet Susan who could not have been nicer - and then having Justin Herman who was very knowledgeable, personable and full customer service who then helped me and... Read more

Very nice staff treatment! I did not feel rushed and felt accommodated in every way.

Love how Tiffany treated me throughout the appointment today. Very laid back office and just fantastic. Chantell at the front desk is so friendly and easy to talk to.

My experience was great! The gal who tested my was personable and professional. Delightful. She made it a fun experience. A+ !

Very nice, welcoming office. Got me right in and out again. Didn't make me wait.

Everyone was so very friendly and helpful. The process was very easy.

The ladies at southwestern hearing new helpful and very professional and always here for us!

Tiffany always does an excellent job and keeps me well informed.

Outstanding service!! Tonia and Matt are always friendly and helpful and quick to get me in and out of the office very efficiently! I highly recommend Southwestern Hearing !

My husband has developed hearing issues. We went to Southwestern Hearing in Arnold to have his hearing tested. They fitted him with behind the ear hearing aids. After an initial adjustment, he is hearing well and has learned to use them. They are very helpful and patient with... Read more

The visit was pleasant and informative. Susan was very nice helping us with all the paperwork and Kathleen was very helpful and informed us about our hearing

Susan and Kathleen were awesome. Susan was great helping fill out the application. Would definitely recommend them.

I had a screening for hearing at the Crestwood location. Everyone was friendly and professional. Things were explained well. Thank you for a wonderful service.

WONDERFUL Service and so great at setting us up for success. My husband loves how invisible they are!

I arrived 15 minutes early. No problem! They were happy to get me in right away. I was very please that they did NOT employ any high pressure sales tactics; it was the opposite! Cool machine showed me the inside of my ear canal, and after the test tone session in “the box”, he... Read more

Carol and Lindsey were the best. They explained everything to me in detail. I am so thankful for their patience and understanding. 100% recommend Southwester Hearing Centers for all of your hearing needs

Staff were very friendly and explained the process well.

I was in and out of the screening very quickly. They were very friendly and personable, and they didn’t try to sell me anything unnecessarily, which was a concern of mine. It was interesting to see the inside of my ear on the screen in front of me, and to sit in the soundproof... Read more

Great place to go if you think you might have hearing loss or are worried about it. Very friendly staff, and explain everything throughly. They have great suggestions and tips on how to keep or protect your hearing. Would definitely recommend to anyone.

I have had three or four of the cheap sets and they were no good. The aids from Southwestern are outstanding. Chris and Sandy have been great.

Had an excellent experience with a routine hearing screening. Staff was knowledgeable and offered suggestions for ear maintenance after the exam. Easy to book an appointment and no wait time upon arrival. Would highly recommend.

My ear phones needed cleaning and tip replacement. Greeted on arrival. Phones were cleaned while I waited and returned in good condition. No expense and comment to return anytime

Kathleen and Susan are top notch. This office is so helpful, upbeat and always a joy to visit for any of my hearing aid needs. Thank you!

Very welcoming experience! Inviting and warm staff! Was able to see inside my ear and eardrums and also get a complimentary hearing test to boot!

Fast and very efficient! Julie was very personal! Will be bringing the rest of my family! Wonderful experience!

Staff was friendly and knowledgeable, I felt comfortable with my office visit and my understanding of the results.

All of the staff were very knowledgeable and kind. The office is equipped with state of the art equipment and the doctor does a good job talking you through the purpose of each test and your results.

I received the best customer service experience I’ve had in years at this location. I walked in with questions and concerns, and after a quick assessment, I walked away with answers and a clear path forward.

Julie and Dennis do a great job of making the customer feel comfortable during their appointment. They are friendly and efficient.

I've been coming here for over 20 years and the service is top notch. They are always willing to work with me on costs and always always check to see if my hearing aids can be fixed rather than pushing me to buy.

This place is amazing!! I received great care. Highly recommend if you are having hearing problems.

Good experience! Jim received instructions today that we're not provided a year ago when aids were purchased.Thanks

Very professional. Provided honest information on the various types and brands of hearing aids. Excellent service. Full knowledge of all insurance plans.

Justin was very personable, professional, and knowledgeable. He made the experience very comfortable for me and explained the process very clearly. He was very thorough and explaining the results and I was happy with the process. If I were in need of further services or... Read more

We can't recommend Tiffany enough! From our first visit, it was clear that she is incredibly knowledgeable and truly passionate about her work. She takes the time to explain everything in detail, making sure we felt comfortable and informed. Her compassionate approach and... Read more

Very nice, easy to work with, easy to understand, eager to help with any questions

My hearing screening was quick and easy. The information I received after my screening with was helpful! Definitely recommend this business.

Great experience! Super quick and friendly! I was able to see inside my ear, which was a new and awesome experience for me.

The screening was quick and very professional. The doctor and office staff were friendly and made me feel comfortable. I would definately recommend the Watson office.

Very friendly and quick easy painless very pleasant staff and I got to see my ear on TV! I highly recommend this company!

With Kathleen my hearing aids are always easily serviced and adjusted well. Susan is always helpful with advice and calls before my appointments to remind me. The Cuba office is very convenient and I really appreciate the great service!

Love this location! Kristi is absolutely a joy to work with. All of our concerns and questions were addressed. Thank you!

Awesome !!!! Very friendly and takes the time to make sure you understand how your hearing aids operate and how to maintain them.

The process for the hearing test was quick and stress-free. In and out in no time. Matt is very personable. 10 out of 10 would recommend!

Very professional and friendly they go the extra mile to help would highly recommend Southwestern Hearing. I use the Waterloo Il. branch.

Always friendly greeting & assisting in nice professional manner at check in or on departure. Treated like close family manner

I have been coming here for years and I have always been satisfied. It is a pleasure to talk with the staff, they take time to talk and listen to my concerns and gives suggestions.

Very friendly and helpful! Easy testing.. will Recommend to my family!

I felt very comfortable with all the staff and everyone was so friendly! I didn't have to wait long at all, and the free hearing test went so quickly! Great experience!

Justin and Brandy are the absolute best! They really care about the patients! I recommend them to anyone

Southwestern Hearing Center was amazing! They were so thorough with my exam. I got to see the inside of my ears with a cool camera and the hearing test itself gave me a good deal of information. I will definitely recommend this to anyone who wants to check their hearing!

Friendly and knowledgeable staff. No wait time upon coming into the building. Our appointment was at 10:00 and we were immediately led into the exam room. Cindy came in and introduced herself to us. She asked us some basic questions, looked inside our ears and did our hearing... Read more

Kind and knowledgeable staff. They answered all my questions. Thank you for the wonderful service!

Timely, friendly, clean environment. Got to see inside my ear during exam and the whole thing was so quick!

Marsha and Rachel are great to work with. I highly recommend going here for your hearing aids.

I have had no problems with the staff, Tiffany is here with a smile and very pleasing while checking my hearing aids to see the problem and giving ideas and the best solutions to the hearing aids that are appropriate for my age.

Susan at Rolla location spent tons time explaining to me how to use the cleaning tool for hearing aids. You are blessed to have her on your team!

I was very comfortable and everything was explained very well to me and my wife. I would definitely recommend to anyone who needs help.

I booked an appointment because I have difficulty hearing in noisy situations. I had my hearing tested (for free) and to my surprise, my hearing was normal. I appreciate the honesty from the technician and I will certainly recommend the Highland Illinois center to anyone who... Read more

I have been with Matt Scaring and Southwestern Hearing for over 20 years and every time I get new hearing aids they are so much better and clearer !! Great product and incredible service and friendly !

Very easy and fast appointment! Went in for a courtesy hearing test through my employer health fair. They were very nice and explained everything I wanted to know.

Absolutely caring staff helpful beyond compare. Recommend for anyone needing assistance with their hearing

Jennifer & Lori are a great team at the Southwestern Hearing Center’s Eureka, MO location. They are very helpful and always friendly and professional. Thanks, Jo

User friendly website to make appointments online, welcoming staff, easy and efficient testing procedures

Very very concerned. I love my husband's new hearing aids. 100% on customer service

Wonderful service. I love my hearing aids

Staff was super friendly. Hearing test was quick and simple! Thanks for taking care of the community’s hearing health!

Came in because I had a free consultation through work. I had concerns of possible hearing loss. They took me early and everyone was so kind! Tiffany explained everything thoroughly and was great! Appointment was quick and efficient.

Employees are super friendly and professional.All questions answered and easily understood. Highly recommend.

Susan and Justin were very polite and professional. I had a great experience at the Rolla office.

Appointments are always on time and the Specialist was very informative and easy to understand. Highly recommend

Quick, friendly, and informative. The doctor got me in and out quickly and answered my questions thoroughly. Super kind folks at this place! Highly recommend. :)

Tiffany is very helpful, listened to any concerns that I may have had! I would recommend her to anyone!

Southwestern Hearing Centers was very efficient and thorough. Everyone was nice and very helpful!

Services were great with Justin Best office I've been to. Staff goes overboard to help!

Very helpful with getting my hearing back to an acceptable level. My family and friends can even tell the difference. I highly recommend Southwestern hearing to help with your hearing issues

My Mom suffers from hearing loss so I took her to the Lebanon, MO clinic. I couldn’t be happier with the service that was provided! Justin was very kind and professional. Brandy is so nice and helpful. They certainly made us feel at ease. My Mom got new hearing aids that are... Read more

Laura Keller has done an amazing job helping my father Harlan, get adjusted to his new hearing aids. She treats him like family and is always willing to answer any and all of his questions. They always get him in quickly whenever he has a problem. Elaine, the office manager is... Read more

I had a great experience getting my hearing checked. Staff was very friendly and efficient.

Laura is very knowledgeable, helpful, kind and explains things until you understand. I was not sure if I was ready for hearing aids, I tried them and was going to give them back. With Laura’s help I became more comfortable with them. I did keep them and I’m so happy I did... Read more

Nice ladies. Very polite and helpful. Got me in early and answered all my questions.

The staff has worked hard to get the hearing aides my father needed. They follow up and have been very accommodating.

They did a very good job for me. I hear well.

The technician and employees were very professional and nice we highly recommend

They took time to help me to feel comfortable with questions. Fast, efficient and professional

I took my 84 year old mother and She absolutely loves them. Bobbi and Melvin are awesome. Thank you so very much. Sincerely, Patrick

I am always treated with knowledge and respect. I have been very pleased with their service. I was impressed with the new hearing aids, but, just can’t afford them at this time.

Thank you Susan and Justin for a positive experience. I received a hearing screening and learned my hearing wasn’t as bad as I thought. I appreciate their kindness and attentiveness during my visit. I highly recommend Southwestern Hearing Centers.

My screening was quick and informative. The staff were kind and very helpful. I would highly recommend Southwestern Hearing Centers!

I love my aids a lot! Justin and Brandy's service is great! I recommend making an appointment!

Very honest and good people to work with. Both the Kristina & Dave there a awesome team together. They were both very passionate about making them work well & be comfortable in my ears. Thanks so much for all you've done for me. Jerry.

Absolutely Love my new hearing aids. Justin and Brandy where as Polite and Professional as you could ask for. They took me through everything step by step. I Highly Recommend Southwestern Hearing Center in Lebanon Mo. Fantastic Experience! Thank You! Brandy and Justin.

The staff is friendly and efficient. My ears were examined 1st to make sure there were no problems there. The hearing test was easy to do and the results were explained. It was a pleasant experience.

Both Brandy and Justin are great people and ensure that all your questions/concerns are answered. They run an excellent operation.

Jennifer and Lori were very helpful with the information they gave me when I inquired about hearing aids.I will definitely be coming here when I am ready. I recommend Southwestern Hearing Center!

I have been coming to Southwestern hearing for many years and I have always gotten exceptional care. They really care about the patients! Jennifer and Lori are wonderful!

I went in Southwestern Hearing Centers here in Lebanon mo and had my Hearing tested by Justin and he was very nice and friendly to me. He told me I needed Hearing aides and my insurance paid in full. No out of pocket. He said it would probably be the next week before they... Read more

Excellent and caring staff and products throughout the new hearing aid experience. Still good as I approach the end of the first year.

Helpful for my needs, no pressure and friendly. Thank you.

The professionalism was fantastic. The review and taking care of my individual needs wad perfect. I would recommend them to anyone having hearing difficulties

Jane is the best. She deserves a raise for the great job she does every time I’m here! Her service and personality are top notch! Love the O’Fallon location.

They were helpful, polite ans professional.

They are very good at making sure my father is taken care of.

Southwestern hearing is an amazing place. The staff are always professional and considerate. They even took time to call me for my birthday and that was unexpected and meant a lot to me. No other companies I have dealt with ever think to call you for your birthday just to wish... Read more

I want to thank Jennifer and Lori in regards to all the information they gave me about my new hearing aids, the set ups and advanced notifications for appts they were very thorough in the process. They get five stars for the work and kindness to me!!!!

I had a great experience at Southwestern hearing center in wentzville. The employees were very nice, the office was clean and all my questions were answered.

I got to the center early. And they were able to see me right away. The process was easy and fast. And the staff was great.

Brought my grandpa to this location for hearing aides. The receptionist was so friendly and helpful when making the appointment being very patient with the elderly. At arrive she apt greeted us and made a uncomfortable situation warm and inviting.

Great experience and very customer service friendly. Very clean establishment.

Great Service! Very prompt service!

I'm accompanying two good friends through their experience with purchasing and setting up their new hearing aids. The staff at Southwestern Hearing Centers in Eureka are very friendly and helpful to my friends, and to me as a guest. All of my friends' questions and concerns... Read more

If you are in need of hearing aids, please come to Southwestern Hearing! They have good ones and excellent staff!

Everyone very polite-=friendly-knows what they are doing. No long waits and appointments easy to schedule.

Kristen and Dennis are both experienced, top notch in service, and ready to tackle any problem you have. I give them the highest rating.

I was waited on at the time of my appointment. The practioner listened carefully and addressed my issues quickly. I was completely satisfied.

Such a great experience to have my hearing checked. Everyone was so nice and it was quick and easy!

Great people and a wonderful experience. Matt was very informative and professional and Jacki was very nice and friendly. I would definitely recommend.

Dennis and Julie are great. Thoughtful, kind, considerant, just good down to earth people.

Great to get along with. Helped me so much. Lindsey was so helpful. So easy to get along with

Excellent and friendly. Always concerned about making the experience and service the best it can be.

Don’t shop around, don’t waste your time doing online stuff or at other places locally. This place is the best, no comparison!

Absolutely great experience with staff at the center. Their professionalism and welcoming atmosphere eased concerns and anxiety about transitioning to aids for hearing.

Natalie was very professional and caring. She explained everything in great detail. I would recommend her 100%.

I usually never do this but the day I contacted your office my day started out horrible. When the young lady answered the phone it was the tone in her voice and her kindness that made me realize that my day could turn out much better then what it was. I knew nothing about... Read more

I came 950 miles to come back to LSL/O’Fallon to be treated by the best. I haven’t found any hearing professionals as good as “the family” at Southwestern Hearing Centers. Kudos to Cindy and Cari !!!!

The staff was extremely friendly. Laura Keller provided an amazing breakdown of all of the testing and explained the results thoroughly. The woman at the front desk greeted me with a smile and had such a happy, positive attitude. I will be going back!

So I put this off longer than I should due tocego and pride. I'm 52 and as I thought too young for hearing aids. However they made me feel like a member of the hearing aid family right off the bat. Very courteous and yet professional. I had every question answered to my... Read more

Very nice explained my results so I could understand them very much recommend

What started as a courtesy hearing test has moved me forward in better hearing and addressing my tenitis. Awesome job and caring about improving my spatial awareness. Thank you Dr. Kennedy!

My mother has been using SW Hearing for several years now. She complained about the charge not staying. Well, I went to see Laura with her and found out all about the hearing aids. Laura taught me how to clean them for her and how to change the filters. So now, when mom says... Read more

I went to get a hearing test since I haven’t had one in years. Everyone there was friendly and welcoming. The test was an easy process, and I was in and out in a short period of time.

They are very nice ladies. The hearing screening was quick and every step was explained very well as we went along. They did not try to push a sale. I was able to schedule a screening for a year out. I was pleased with everything.

Great 3 month followup. Friendly and courteous. Will see them again.

Very polite and professional. Friendly staff and very knowledgeable. Highly recommend for any of your hearing needs

Matt is very good at what he does. I haven’t been able to hear well for years. I have been so happy this past week. I can hear everything. Floor boards, conversations all around me. No back ground sound. I recommend Southwestern Hearing and Matt. It is well worth it! Tonia at... Read more

Susan and Justin at Southwestern Hearing Center in Rolla, MO did an amazing job! They were very professional and welcoming. I highly recommend them.

I was there for a screening. Julie was very nice and patiently answered all my questions. Shante was also very friendly in setting up my next visit. I would highly recommend going here for any hearing issue.

Awesome experience Cari and staff are so friendly and compassionate Drove 10 miles out of my way to go to her She is well worth the time and effort Will recommend Cari to anyone who needs a hearing aid

awesome experience. very professional and courteous.. I am very happy with my new hearing aids.. Definitely recommended!!

The hearing specialist was very attentive to my concerns and very accommodating and willing to work with me. She provided hearing aids on a trial basis the same day I came in for an evaluation, as opposed to having to actually buy hearing aids not knowing if the hearing aids... Read more

Everyone was very kind and professional. I appreciate their service!

Cleaned/repaired older hearing aides. Made us aware of new technology available, but did not pressure for a sale. Very pleasant experience.

I don't know what to expect at my screening but the process was so easy. I definitely recommend them if you're questioning your hearing (or if others are saying that to you). It's good to have a baseline anyway. Will be going back in 3-5 years for check up.

Coming in was very nice, we were greeted by Susan who had a smile on her face. During the procedure Kathleen was very nice and she explained what the procedure very clearly and answered all of our questions

Always helpful. Everything I am in they always take care of my needs!

Fast, easy first appointment…Tiffany and staff were friendly and professional. They took time to explain my results. Looking forward to my follow-up next year!

They were amazing. Nice office and staff. Best of all it was fast! Would definitely revisit! Thanks guys :-)

Staff and whole experience with them was fantastic, great explanations of products, would recommend to everyone. Southwest hearing center Union Mo. Awesome place check it out 🙂🙂🙂🙂🙂

I would recommend coming here. Brandy is the best receptionist and they are always friendly here!

Brought my grandma in for her appointment. Brandy and Justin are always so sweet and inviting!

Dennis and Kristen are very friendly. It was a vary good experience and I would recommend them to anyone with hearing problems.

Really nice and polite. Explained thing in detailed. Also recommended things about keeping aids and ears clean.

I was a little nervous going in but Kathleen was very friendly and explained the process and my results thoroughly. She really put me at ease and made the process less intimidating.

Wow! I was beyond impressed with Southwestern Hearing Centers. From my initial phone call I was greeted quickly and kindly by Jackie who was able to set me up with an appointment the fit my schedule. Matt who did my care was excellent as well! He was very kind, professional... Read more

I arrived a couple minutes before my appointment. Jessica greeted me as soon as I walked in the door with a smile, a friendly outlook and was ready to take me back. Carol Eaton clearly explained the testing process and was very pleasant. This was my first time at this doctor... Read more

Very pleasant. Very helpful when choosing the right hearing aids. I would recommend Southwestern Hearing Center 💯. I went to warrenton location.

The Crystal City clinic, Rachel and Marsha are great. They make you feel welcome and sincerely care about you. Rachel is very professional and takes time to explain your hearing concerns. I would definitely recommend Southwestern Hearing and Rachel to anyone who might want to... Read more

My new Intrigue hearing aids are marvelous especially being a musician. My old hearing aids distorted the sound of my guitar and piano and it was quite frustrating. The fact that I can now change the volume has been a significant benefit for me. The staff at the Mid Rivers... Read more

Elaine at the front desk was a delight to talk to, very welcoming and personable! Laura was amazing! Quick, informative, and very personable as well. Will be recommending my family and friends!

Excellent service! The staff was friendly, professional and answered every question I had. I would definitely recommend Southwestern Hearing to anyone interested in improving their hearing.

Such a good experience! The staff was very helpful and accommodating.

My brother and law and cousin both have aids and love them.

I want to Thank Southwestern Hearing, Julie and Shante for excellent care and love shown and given to me each and every time I come in for an appointment, even when it's an emergency appointment they never change. I appreciate the patience they give me as well because I am... Read more

Great service, hearing aids work great , wonderful people

I was in and out fast. I was able to see my screening results immediately and they were explained well to me.

Wasn't sure what to expect to happen when I came in today, didn't think I'd be leaving being able to hear!! Very proud of myself for going and so thankful for Cindy in helping me out today!! Overall a great experience

Southwest Hearing was great! Laura was great! Patient, caring and she knows what she is doing and first time visits are free to get your hearing checked. I would recommend them.

Justin reset my hearing aids and added aome settings to customize them for my lifestyle. Ariel was very nice and welcoming.

Liz greeted me as soon as I walked in the door. So polite and easy to talk to. Carrie did my screening and she was very nice. Made sure to answer any questions I had and recommended coming in once a year for a screening. Will definitely be back!

They were so kind and professional! Dr. Laura Keller explains everything very clearly. Thank you so much!

Mr. Turner was without a doubt very knowledgeable with my appointment, he gave me great explanations about the problem I gave him with my right hearing aid, what a difference it has made for me, what a great sound improvement I am experiencing now

Have been very happy with the aids and the service from Chris and Megan.

Justin Herman, the N.B.C. - Hearing Instrument Specialist I saw, was excellent. I'd recommend seeing him to anyone. I visited with him just to make sure I didn't have any underlying issue since it runs in the family. He was extremely thorough and explained everything extremely... Read more

Pleased with the whole process. Susan and Justin were both very friendly, was like visiting a friend versus a medical appointment. Appointments started on time. Justin was through in explaining the how the hearing aids worked and was quick to answer any questions. Would... Read more

Excellent service and support for my husbands hearing issues. We love the new location

I went to their Rolla office for a hearing test, and I received excellent customer service from the moment Susan greeted me as I walked in the door. I definitely recommend them if you’re thinking about having your hearing tested.

Such a WONDERFUL experience! Elaine at the front desk and Laura doing the test, so informative, friendly and just plain courteous. Really enjoyed my experience and I have proof for my teenager that I can hear just fine!!!!

On time, friendly, explained each step & ensured I was comfortable during my entire visit.

The staff here is kind, patient, and efficient! Their second floor space next to club fitness is very well kept and neat. It's obvious that they care about a high quality guest experience! I will be recommending Southwest Hearing Center and their staff.

I can hear again! Very happy with my aids. I use the app on my phone.

Julie was very nice and very helpful with my moms hearing aids. She was having trouble with putting them in and adjusting the volume to the right levels. We stopped in without an appointment and she helped us out. Nice place with nice people!

Visited Southwestern Hearing Co with my good friend Ron Ess. He purchased his hearing aids there, and Cari the Audiologist gave him Excellent Service.

Over the past couple of weeks I have become acquainted with southwestern hearing centers. I find that the personnel are kind informative and very professional. I am so glad that I have chosen this hearing center for all my needs.

Kathleen was extremely helpful explained my test results, went over the options very thoroughly and said any questions or concerns please let her know. Highly recommend this business

Susan and Kathleen were amazing to work with and helped me with everything I needed to be able to hear better. Thorough and caring people. 100% recommend.

Susan and Kathleen were fantastic in Cuba. Susan was very kind and welcoming and Kathleen explained everything so well!

Melvin was great! Very professional and informative.

The staff was very courteous and friendly. I was in and out in under half an hour. Would gladly recommend to everyone.

Justin and brandy in lebanon office are awesome! The care and the knowledge they share is awesome. Would recommend for anyone.

Susan & Justin are slways courteous and welcoming. They are both helpful & informational. My experience has been the best. My hearing aids work great & have been trouble free. Justin answers all my questions and has helped me so much. I would recommend them to anyone.

Wonderful, relaxed professional. Straight up , honest. Great experience!

I feel so comfortable at the Crestwood office. I'm treated like a person, not just a patient. I won't be switching any time in the foreseeable future.

Great service and very friendly staff!!! They went above and beyond.

I was offered a free hearing exam through my wife's employer. I set an appt and then started having some ringing in my ears and asked to get an earlier appt. I was easily accommodated and moved up a couple weeks. I was only there about 15 minutes and things looked good. I... Read more

Loved the whole experience! The staff is amazing and friendly making the whole process simple. Extra thanks to Elaine at the front desk! She was very helpful during the payment and paperwork process plus always quick to respond to my questions. Highly recommend!!!!!

Had a hearing screening as part of a promotional offer from my work. From the time I entered, I was impressed with their professionalism. They were extremely friendly with everyone who was coming in. While my test came back ok- I would definitely refer anyone to them.

They were very prompt and got us out in no time! Both the receptionist and specialist were extremely friendly and helpful!

Very easy to make an appointment. Super friendly staff (Kristi and Dan). The facility is very nice and conducive to hearing tests. I will definitely go back and use this location again!

I’m not ready for hearing aids yet but was worried I might be starting down the path to hearing loss with being a daily motorcycle rider. Carol got me in for a complementary hearing test to get my baseline and see if I had any damage. Everyone in the office was very nice... Read more

Rachel and Cotrena was very professional in helping me with my hearing aids , I would recommend them for your hearing aids need's. Job well done.

The Highland location is outstanding. Very good service and always there to help.

If Kim doesn’t know the answer she knows who can help to get it resolved. Was very happy with how my problem was resolved.

Service from Brandy and Justin was great! They are always so friendly and helpful! I would recommend them to everyone!

Always been amazing. Super helpful!

Love my hearing aids! Always feel comfortable here. Thanks to the staff!

Have had several sets of aids and have had good service from Chris and Megan.

Matthew Scaring is pleasant to work with, obviously knowledgeable with his broad experience with hearing aids and people that need them. He explained things well, and the quality of the aids he provided were top of the line.

We are more than pleased with Southwestern on Watson. The doctor is excellent and very personable and the new hearing aids are superb.

I can hear again! Chris and Megan were great!

I am thrilled with the level of service, knowledge and compassion I received from Matthew Scaring and his associate Tonya! I suffer from tinnitus and Matt fitted me with AI hearing aids that far exceed my expectations. The Real Ear Measurement technology used by Southwestern... Read more

Quick hearing screening. Very clean. Very friendly. Had results in about 15 minutes and got to take a copy home. No pressure to buy anything. Just a free exam, like they said. I would recommend this place anyone.

I always have a great experience at Southwest Hearing Centers. The staff is friendly, knowledgeable, and helpful. I just picked up my second set of hearing aids!

The staff is very efficient. Cindy explains the tests and answers all questions completely. The hearing aids are excellent and the follow up care is wonderful!

Hearing aids work great. Kim is very knowledgeable and patient.

Hearing air's work, great.. The doctor And the staff, we're both nice and professional..

Susan and Justin were fantastic. Needed right hearing aide fixed and it was back and fixed less than 2 weeks. Very personable and actually concerned about their patients. I will highly recommend Southwestern Hearing in Rolla to my family and friends

Love my new aids! I am really happy with my aids.

Love my new aids from Southwestern. I can hear the RV again!

This review is for Betty Waters. She loves her aids and we appreciate the service from Justin and Brandy!

The team was very professional. The young man who screened me was thorough, explained the process well and provided a clear explanation of the outcomes. Great experience!

I think my experience at southwestern was really a surprise. I think Julie K is outstanding what she does with software is fabulous. I have a great respect for the technology she has developed.

Went above and beyond, I would definitely go back!

Carol was very professional and friendly. She took the time to explain procedures before and after. Excellent experience!

I didn't know what to expect coming in but it has been a wonderful experience. Highly recommend

They are very friendly and very helpful and they know their clients very well.

I appreciate the professionalism and the courtesy and Care shown to me while purchasing my hearing aids! 🙂💯

Friendly staff, convenient location. I went in for a free initial screening offered by Southwestern Hearing and my insurance company. I was in and out very quickly.

Very Professional, Empathy, Patient orientated. Explained thoroughly. Great experience.

Susan and Kathleen at the Cuba office are wonderful! They are both extremely nice and helpful. The testing was an easy process and Kathleen did a great job at explaining the results. I will be coming back for my yearly check and would recommend them to my friends/family.

Great experience and they will go out of there way to make things correctly.

Hearing test from Justin. Great service. Quick and helpful. Very friendly. Brandy at the front desk was personable and ready to help!

I am very pleased with Kathleen. She gave me a very thorough hearing test and taking the time to sit with me to discuss my issues. Also, Susan was very helpful. It is a very positive experience that I got. They were very professional, very thorough, and I would really never go... Read more

Very prompt friendly service. Had a hearing test with Justin and he was great!

Incredibly flexible and friendly staff. Very patient with my mother - making sure she had the best hearing aid experience possible. Would absolutely recommend.

Very nice staff and I really like the hearing aids I got from them and that I don't have to buy batteries all the time is the best they are rechargeable by a USB cord

The Hearing Specialist Julie is very thorough and helpful in explaining the test process and the results. The young lady at the front desk is also very professional and makes sure she contacts me to insure I keep my annual follow up appointments.

Justin and Melvin has been awesome to work with and now I can actually hear what they are saying lol

Family oriented, great people that do everything they can to help you hear the best possible.

Great experience. I have hearing loss with tinnitus and now I can hear with my new hearing aids. Great customer service. Thanks to Kim and Penny.

Stan came and visited my mom in nursing home. He was super friendly. He was able to diagnose the probable issue right away and helped us understand our options. I would highly recommend southwestern Hearing Centers.

My Dad is a patient at Southwestern Hearing Center in Cuba, Mo. and They are Awesome We absolutely love Kathleen sweet professional Lady and Susan is their receptionist and she awesome too!! Love taking my Dad there!! Highly recommend them💕

I appreciate my services from Justin and Brandy. I like my aids with the TV. And would recommend seeing them.

Great experience having a screener done! Everyone was super friendly and welcoming that I encountered at this location. I will definitely be back to have my hearing screened again to help ensure if I have any hearing changes, it will be found.

Very helpful,got me where I wanted to be with my hearing.

What a great experience today with Justin. The test was smooth and the doctor explained all the results. Would highly recommend!

Great experience, quick, painless, on-time. Very thankful for reassurance and knowing there are supports available when I need them!

I am so impressed with this place. Susan is efficient, friendly and fun to work with. Justin is friendly good at his job and always very helpful. Great place to get your hearing taken care of!

Saw Kathleen at the Cuba office. She and Susan were very helpful and attentive. I was new to hearing aids and they were excellent in educating me and providing me an excellent hearing aid. I’m amazed at the improvement I’ve experienced. Highly recommended.

Everyone working there is friendly and professional. Very helpful with scheduling and explaining how everything works.

Cindy was great took care of me right away with urgency. One thing that I appreciated was the approach of diagnosis of hearing loss first vs making me pick and fund my hearing aids right way. All others hearing don’t have this approach. They were my first pair and I’m happy to... Read more

Great place to go!! Employees always make every experience amazing.

I have been coming to Julie in North county location for over 14 years. She has never let me down. She cares about her patients and provides top quality care with the best hearing aids. If you want excellent service and the best hearing, go see Julie Kennedy.

What an awesome experience! Not only did I get to see the inside of my ear, which was incredible, but the Dr explained everything to me and gave me a clean bill of health! Everyone was so friendly!

Justin provided the best customer service, always cheerful and personable. Susan is friendly and efficient. They both worked with me very patiently when rescheduling my appointments and were able to accommodate my schedule.

Everybody is friendly and nice they help you and when need something And I really recommend anyone who need a hearing aids go to southwestern hearing center. I got my new hearing aids the other day and they work really good I love them.

Penny Kim are awesome. Great job ladies

The appointment was very easy to schedule. They were on time and I was in and out very quickly.

I appreciate my service from Justin and Brandy they were great and helpful. Recommend to everyone!

Matt was professional, informative and courteous. No hard sell, just the facts. He helped repair my dad‘s hearing aid right there at the store and also laid out other options.

I would highly recommend SWHC for their Service, helpfulness, courtesy and knowledge.

Chris was very professional. Has always been there to answer any questions I had regarding my hearing AIDS..

Easy to get in to see. Quick to ckean your hearing aids. Very friendly.

Easy to schedule. Appointment was informative. Hearing test is easy and quick.

Very weary about going to drs but I am so at ease here! This is family here! Front desk was top notch as soon as I walked in! I would recommend over and over again

Making the appointment was very easy and convenient. They sent reminders and it was added to my calendar. I was seen pretty much as soon as I got there. Very friendly and helpful. Justin walked me through the process and made me feel confident and comfortable. It was quick and... Read more

Over all a very good experience. First time for hearing aids and everything was covered well. Very friendly yet professional. Made me feel comfortable

I go to Cuba office. Kathleen and Susan are very helpful and I enjoy going there and they are always helpful and friendly. I LIKE my hearing aids and Southwestern Hearing Centers.

Always treat me well in there. Very professional but yet very friendly..Jeremy and Penny are both jewels..update...the new lady ear dr is also so very helpful and professional..she seems to really care about you and Penny is worth her weight in gold as usual

Matthew and Tonia were great to work with at the Hampton Village location. Matthew customized my hearing aids based on my hearing loss. He made sure to answer all of my questions during the trial period. I feel like I have a partner in support of my hearing devices. The... Read more